updated DEC2022
SHIPPING POLICY
BOAZ Ammo hopes to not only provide you with the best quality, but affordable pricing accompanying top customer service.
As we began our business, we chose to take our shipments to the local drop off center because we learned quickly that with pickups drivers were irregular and not allowed to scan our boxes which could result in days of delay in tracking. If drivers were running late, shipments wouldn't even ship out the same day and we were tracking packages thinking they were lost.
Sadly, today we are forced by UPS to announce that in NOV 2024 with no warning, UPS made the decision to permanently close the local service center where we could drop off limited quantity boxes. We apologize this forces us to abruptly change our shipping policy. Unless your order is placed before 10am (M-F) we can no longer ship same day guaranteed, and even then we are limited to the convenience of availability of the driver in our area. In most cases, this will put us at a day's delay going shipping through their pickup process. Orders will likely be picked up next business day and may NOT be scanned for tracking until late that night or the next day. We greatly apologize for any inconvenience but we want to be transparent you may notice delays but the change was out of our control.
Since we are not a brick and mortar store front, we do offer the option to schedule a curbside pickup for local customers. IF you select local pickup, please contact us ahead of time IF you need it SAME DAY to make sure we have schedule pickup availability or you can schedule from the website.
Unfortunately, ammunition shipments are more complicated than your ordinary shipment. Before ordering ammunition online, consider the laws that apply in your state and fill out any required information in your account. For example, ammunition is considered "dangerous goods" and is only handled by certain carriers with restrictions. There are several factors you must consider: Federal and state law, Carrier policy and Receiving licensee policy (if applicable).
Stock inventory will be prepared for shipment within 24 hours-2 business days, unless otherwise announced on the website. Shipping info/tracking numbers will be provided to the email address provided on your account. You can also log in to your account and see any notifications about your shipment.
We exclusively use UPS Ground for shipping marked with the Hazardous Materials Label for Limited Quantity. This means ammunition must be shipped through a Pickup Service or a UPS Customer Center (counters at UPS operational facilities). We preferred the former option which is no longer available to drop off at the Center because we hoped now permanently closed. When we dropped off the items, they were scanned immediately for the customer's tracking convenience. We have found if we use the Pickup Service or handoff to a driver they do not scan the package immediately and are based on the driver's route and schedule, resulting in shipping delays.
see Returns and Refunds Policy. In the event of any RMA return, the box must return in the same manner, it is required to with a limited quantity sticker, please contact us before preparing shipment.
We offer and recommend purchasing shipping insurance on items over $100, it may not be included in basic shipping quotes, feel free to contact us for quotes. IF there special delivery instructions it is your responsibility to add notes to your order. If there are minors residing at your address, please indicate if any restrictions need to be placed on the signature requiring 21+ signature. Please contact us if the shipping quote is not working properly or seems excessive, these quotes are automated so we are happy to double check them by weight or you can opt for our cost saver Flat Rate Option..
- Schedule Curbside Meetup - Local Pickup Schedule a Pickup Here
We offer Traditional Shipping Options
- Remember our packages only come UPS Ground because we have to ship with Limited Quantity compliance. You will receive a tracking number by email when your order ships. Feel free to contact us anytime, we are here to help. IF you live in a rural area we have experienced that an address is undeliverable, if this happens we will contact you by one of the methods provided on your account to make other arrangements. See terms for more information.
BEFORE PLACING ANY ORDER WITH BOAZ PLEASE TAKE THE TIME TO DOUBLE-CHECK YOUR STATE/LOCAL LAWS. When there are no State restrictions all Federal Restrictions apply. Customers Purchasing Ammunition or Firearm products in the following States, Alaska, California, Connecticut, Hawaii, Illinois, Massachusetts, New Jersey or New York. Please read our "Purchase Restrictions by State" information before making a purchase. This information is found in more detail in Store Terms.
REPORT A MISSING SHIPMENT
These steps will help you track down your missing package or start the claim process if needed. We generate labels using Pirate Ship and all ammo is shipped UPS. UPS instructs to resolve a missing UPS shipment Shipper must request a tracer request using claims on the Carrier website, per UPS please allow up to 8 business days. If UPS can't locate your package after the tracer request and closes the claim, we can file a carrier liability claim through the InsureShield Claims Portal. Packages are insured up to $100 default. We will work with the sender to review and finalize the claim.