Thank you for participating in our Google Customer Reviews!
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FAQ Why am I seeing this during checkout?
Google Customer Reviews is a free program that lets you collect feedback from shoppers who’ve made a purchase on your store. The reviews collected by Google Customer Reviews help you become eligible for seller ratings. When you participate, you can display a badge with the Google brand and your seller rating. Your seller rating will also appear on Search Ads and in Google Shopping. This program can highlight that you consistently offer a great shopping experience.
FAQ How It Works
After a customer makes a purchase, they will be presented with a pop-up with the option to take part in a Google Customer Reviews survey. This survey will gather feedback on their experience with your store.
If the customer chooses to participate, Google will email them a survey after their order has arrived. The collected ratings are then displayed on your optional Google Customer Reviews badge, Search Ads, and in Google Shopping.
for more information https://support.google.com/merchants/answer/14628991